The self-service library is an efficient and convenient public facilities with leading RFID technology, access control, library cards, books, labels, label converting equipment, self-help book, self-help borrowing and returning books, mobile inventory platforms, and workstation of librarian software integrated into the system, achieve the best self-help book management features to date. The management system consists of two parts, the front desk (the reader interface) and background (library management interface).

Invengo is China's Internet industry on behalf of the enterprise, along with the trend of intelligent Visual operations, as well as public demand for the library, library management systems and library traces of traditional engineering techniques in software system of thinking is very heavy, has been unable to meet the experience requirements, LKK users, hardware, environment and trends such as redefining a system user experience. On the reader side, hoping users from onlookers into accreditation, therefore on the overall user experience builds, extends screen saver content is considered early education, increase user motivation, while outside the device, using a variety of information (if loan is overdue, new book last reminders) access, guides the user with "book" contact experience. In the interaction with the device on, the fundamental obstacle to efforts to resolve the existing problems, reducing the threshold for users to use, guiding users through streamlined processing total return series service experience to ensure that the user is not lost on the basis of further enhancing the pleasure experienced. On the management side, integrate business processes and user habits and the use of environmental and other factors, through process optimization and visually significantly reduces operational costs, to really help sales more efficient and convenient work of books management.

With this project, Invengo is now winning 《24-hour self-service library of Guangming district》and《Integrated management system of Guangming district self-service library 》.Plans to light library for demonstration zone, relying on its leading position in the industry and large customer resources, and gradually to the nationwide.

According to 《Shenzhen "library of city" construction planning (2016-2020)》and《The 13th Five-Year Plan of Guangming district culture development》, guangming district will implementation "happiness light, and colorful style" strategy, to upgrade city connotation, promote culture career big development for target, to 2020, achieved district public culture facilities full cover, basic formed "10 minutes public culture service circle". 《The 13th Five-Year Plan of Guangming district culture development》 calls for accelerating the pace of application of modern science and technology, improve the level of digitization and networking of public cultural services, perfect light digital library and library media services platform, realize the full coverage of the network. Vigorously advance light district 24 hours self service library project, formed full district self service library service network, makes district within focus community, and industrial park, and public traffic hub, and schools, and enterprises are can near using 24 hours self service library, shared library construction brings of convenience, for public near provides clock of public culture service, achieved light district library using technology of progress, to "quick wins" Library construction of public cultural service new district approach to reach the forefront level in Shenzhen.

Project manager:Lu Zhongli（Project management and overall implementation control） UED researcher：Lai Bozhi、Chen Zhixin（User research and system experience promotion strategy） UED designer：Guo Hongli、Chen Zhipeng（System interaction design and visual design）

LKK UED for Invengo self-service library provides from user research to design landing of full process service: through site go check, and neighborhood using who, and library business personnel interview, series work, for self library system of user experience diagnosis (containing readers end and administrator end), optimization different role personnel in system using process in the of interactive process, output full of library system research report, contains readers end system of using environment interpretation, and user operation path Combs, Daily business problems and business end system analysis, and operational paths, and respectively the corresponding system user experience strategy at both ends. Improve system efficiency, from the process details user stickiness, redefine the forward-looking, adapted environments, system users that match the user's experience. Interface design and implementation of system output.

From user research to design landing and the development of follow-up,lkk UED spend nearly two month.

Target：system experience promotion. Results exceed expectations, from basic operating processes to the overall user experience planning team made a more complete upgrade recommendations,it also has been well.